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Re:Ask YC: Do young people care about a nice visual designed... by pchristensen on Thursday May 08, 2008 @06:59AM (#184374)
Take a look at "Emotional Design" by Don Norman (http://www.amazon.com/o/asin/0465051359/pchristensen-20 )

The thesis is that if you present people with two [websites, machines, etc] that function identically but one is beautiful, people will be measurably better at using the pretty one, and they'll enjoy the experience more too.

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