Re:On Hold for 45 Minutes? It Might Be Your Secret Customer ...
by sametmax on Friday November 02, 2018 @05:49AM
(#18361760)
Yes but you were not expected to travel.
Most people were merely moving from house to house, sometime town to town. It was not frequent, and everybody knew it would take time so there was not that much time pressure.
Today, a lot of people are expected to be able to travel hundreds of miles, regularly, in short period of times, with not that much rest between those times, and be on schedule. Schedule that is precise to a few hours.
Appart from nomads and a few merchants (again traveling a way slower pace, frequency and lower expectations), most people just stayed put.
Most people were merely moving from house to house, sometime town to town. It was not frequent, and everybody knew it would take time so there was not that much time pressure.
Today, a lot of people are expected to be able to travel hundreds of miles, regularly, in short period of times, with not that much rest between those times, and be on schedule. Schedule that is precise to a few hours.
Appart from nomads and a few merchants (again traveling a way slower pace, frequency and lower expectations), most people just stayed put.