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A comment on On Hold for 45 Minutes? It Might Be Your Secret Customer Score. Parent comment

Re:On Hold for 45 Minutes? It Might Be Your Secret Customer ... by jstanley on Friday November 02, 2018 @05:43AM (#18361735)
> This isn't really a true statement.

I'm pretty sure he was talking about the company he works at, not the company you work at.

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Re:On Hold for 45 Minutes? It Might Be Your Secret Customer ... by wenc on Friday November 02, 2018 @09:03AM (#18362675)
Fair enough. I read that as a generalized statement. My bad.
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