That violates the "it just works" directive that designers and developers are working under. If it has to be configurable they view it as a design problem so instead they force you to use it the way they want it to look.

I'd say that, unfortunately, this is a case of designers trying to capital-D "Design" rather than truly understanding & solving user / customer problems. Given the wide variety of use cases and user needs (which are also context-dependent for the same user), "it just works" may lead to it not working in a plurality of instances. (/currently leading a design and Pmgmt team)

There is configuration though. Pretty much any map app has a place you can switch between map/satellite/other views. And toggle overlays for traffic and other things. Stick a slider in there if you must hide your shame at not being able to make your tool all things to all people, this is where you’ve already admitted that people have different needs.

A professional meteorological mapping and modelling tool we use at work has exactly this: A simple "declutter" slider. And it is easily one of its most impressive features - so incredibly simple (esp. compared to all the other bells and whistles it offers) and yet constantly proving its usefulness in everyday use.

Gmaps & Co. have become even more tiresome to use since I actually have experienced how much more comfortable it could be.