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Re:On Hold for 45 Minutes? It Might Be Your Secret Customer ... by OkGoDoIt on Thursday November 01, 2018 @06:17PM (#18358968)
On the other hand if you’re flying with another person and you want to sit together, you’re more or less forced to pay for a seat upgrade. I’ve flown on Southwest with my girlfriend 5 times this year and only 1 time did we get to sit together even when I checked in exactly 24 hours beforehand. It’s infuriating. I imagine if you’re traveling with children it’s completely unacceptable.

There’s a lot of things I like about Southwest Airlines, but the lack of assigned seats negates them all.

Re:On Hold for 45 Minutes? It Might Be Your Secret Customer ... by thrav on Thursday November 01, 2018 @06:25PM (#18359012)
They have special family boarding. My wife and I just pay for a single seat upgrade, and then hold a second for the late boarder. Would want to be up front anyway.
Re:On Hold for 45 Minutes? It Might Be Your Secret Customer ... by leetcrew on Thursday November 01, 2018 @08:33PM (#18359798)
i honestly have a hard time believing this. i've flown southwest multiple times a year with my family for over a decade. we never pay for early check-in and we're always able to sit together in pairs, often no more than a couple rows apart. i can't remember the last time i checked in within an hour of check-in being unlocked and didn't get a B or even a high A. maybe it depends on the route?
Re:On Hold for 45 Minutes? It Might Be Your Secret Customer ... by rpedela on Thursday November 01, 2018 @11:30PM (#18360504)
Definitely depends on the route. I used to live in Indiana and flying out of Indy was as you described. I now live in Denver and I always need to upgrade if I want to guarantee sitting next to my wife.