Re:On Hold for 45 Minutes? It Might Be Your Secret Customer ...
by Scoundreller on Thursday November 01, 2018 @04:54PM
(#18358349)
Frequent flyers are usually not footing the bill themselves.
Giving them frequent flyer points or free lounge access is like a tax-free bonus to the employee and incentivizes them to convince their employer to not switch airlines.
Giving them frequent flyer points or free lounge access is like a tax-free bonus to the employee and incentivizes them to convince their employer to not switch airlines.