Note that the retention is not time-based: https://www.runscope.com/support/kb/test-result-retention Hopefully we have a better solution for this in the future.

There are more resources working on Runscope than ever before. CA continues to invest in stability, new features and support. CA is also going through an acquisition and that introduces more variables, but as of today (1+ year after acquiring us), CA has been extremely supportive of Runscope.