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A comment on Apple accused of overpricing, restricting device repairs. Parent comment

Re:Apple accused of overpricing, restricting device repairs by r00fus on Sunday October 21, 2018 @08:10PM (#18271169)
Pretty sure Tim Cook's email is actually handled by a team. It can scale as well as Apple wants it to. Like Comcast's "email a VP" escalation line.
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Re:Apple accused of overpricing, restricting device repairs by dman on Sunday October 21, 2018 @08:52PM (#18271341)
You mean Comcast knows how to do responsive support at scale but chooses to reserve it for an undocumented system?
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