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Ask HN: How long to give a website to fix their security flaw?

How long should one give for a website to fix their security flow before warning their customers? Corollary: How should it be done since I can't reach out to their customers?<p>Background: The hack is simply changing the id variable in the url. It's a serious bug as you can view some of my photos from my various social networks. This could be detrimental to the VC backed company as they just did a Groupon-type deal (which is how I came to be a customer).
( 2 comments | 3 points | on HN )
Re:Ask HN: How long to give a website to fix their security ... by maushu on Friday October 22, 2010 @10:18AM (#1819761)
Send a high priority email to their customer support (or alike), wait 24 hours, if no response is received then tell the customers (blog post? forum thread? hnews/reddit?).

If response is received wait a week or so and, again, check for the existence of the exploit.

Re:Ask HN: How long to give a website to fix their security ... by lmai on Friday October 22, 2010 @01:11PM (#1820462)
Thanks. I was thinking giving them the weekend.