I was an employee in a startup and had to take my MacBook Pro to the Apple store myself when it had recurring kernel panics. They bought a new MacBook Pro in the meantime for me to use, since there weren't any spares available at that time and Apple doesn't provide loaners. Since then, the machines have gotten even more expensive, the extras have been reduced and they've gotten less reliable. Only Apple fanboyism keeps the brand alive in companies, usually when someone influential likes having a MacBook and an iPhone.

Not every company is big enough to have service contracts with Apple. The IT department (two people) at that startup could fix Lenovo and HP machines thanks to them being the business models.

Yes I agree for startups but middle to large size companies would probably have a dedicated Apple guy. It’s why I said large entprises.

Even startups can get service at Apple stores but if there’s not one close by in can be a serious pain.

Large enterprises are not what I'm talking about. Those already have large-scale support contracts and don't need the on-site support for each device. I'm talking about small to medium businesses and freelancers. Those often don't have the money to have a spare $2,500 laptop around just in case the manufacturer needs 2-3 weeks to repair the broken computer.