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Re:Banks scramble to fix old systems as IT 'cowboys' ride in... by toast0 on Thursday October 04, 2018 @09:30AM (#18139676)
The only way to have really quality documentation is to have a lot of people reading it and providing feedback, over time.

It also doesn't hurt when a quality technical writer actually writes or edits the documentation in consultation with the people who designed or implemented the system.

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