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Re:Zoho.com CEO says domain with 40M users suspended for abu... by jjeaff on Monday September 24, 2018 @02:30PM (#18060086)
How many CEOs do you know that would have any clue who their domain registrar is? How many would know what a domain registrar is?
Re:Zoho.com CEO says domain with 40M users suspended for abu... by souterrain on Monday September 24, 2018 @03:01PM (#18060384)
For a SaaS company, a domain registrar is part of the critical supply chain; if it fails, it creates an existential crisis to the business.

I think that warrants CEO visibility.

Re:Zoho.com CEO says domain with 40M users suspended for abu... by sreenadh on Monday September 24, 2018 @11:10PM (#18063294)
Ok, this is just a non-technical version of what @souterrain posted.

If I am the CEO of a local supermarket or a butchery, I don't need to know my domain registrar as they are not a major factor to my business. My website being down for 1 week also might not make a big difference. My customers deal with my company face to face.

But if I am a CEO of an "Internet company" and my customers deal with me via my "domain", I damn well ensure that I have a weekly quick call with the guy who could block my domain abruptly.