Equifax IT staff had to rerun hackers' queries to work out what was nicked

Re:Equifax IT staff had to rerun hackers' queries to work ou... by poulsbohemian on Wednesday September 19, 2018 @02:55PM (#18026726)

I once worked at a company that did about $50 million / year at 19.95/mo/customer where about 99% of those customers had forgotten they ever signed up. So it isn’t that surprising AM is still in business.

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Re:Equifax IT staff had to rerun hackers' queries to work ou... by NikolaNovak on Wednesday September 19, 2018 @05:13PM (#18027762)

This is not actually an unreasonable business model, and is explicitly the profitability criteria for most gyms / fitness clubs.

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Re:Equifax IT staff had to rerun hackers' queries to work ou... by beering on Wednesday September 19, 2018 @03:36PM (#18027058)

AOL?

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Re:Equifax IT staff had to rerun hackers' queries to work ou... by poulsbohemian on Wednesday September 19, 2018 @03:58PM (#18027226)

No, but more or less of that era. What was really interesting about it was that while I think there had been some dubious tactics to lure people to the product (before my time), the team I was on legitimately wanted to create a useful / valuable product for customers. Ironically, in the course of doing that it drove customers away as they became aware that they had signed up for this thing they had completely forgotten about. So in the course of making right with customers, that $50+MM/year stream disappeared from the company. There's a business lesson or two in there somewhere, but I'm not sure I like what it might say.

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Re:Equifax IT staff had to rerun hackers' queries to work ou... by AlexCoventry on Thursday September 20, 2018 @01:01AM (#18029900)

> I'm not sure I like what it might say.

To me it says economic performance isn't everything, and I like that idea.

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