Re:Slack is Down
by da_chicken on Friday September 07, 2018 @03:12PM
(#17936889)
> What's the common practice here for status pages? Shouldn't they be using external health checks to auto-update the page?
For Ops? Absolutely. Externally? No, not really. You don't necessarily want every conceivable blip or issue to be public knowledge, and you also want someone to provide some humanity to your status communications. There's a difference between "service is impacted" and "service is impacted significantly enough that all users/customers should know about it."
For Ops? Absolutely. Externally? No, not really. You don't necessarily want every conceivable blip or issue to be public knowledge, and you also want someone to provide some humanity to your status communications. There's a difference between "service is impacted" and "service is impacted significantly enough that all users/customers should know about it."