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Re:OpsGenie is joining Atlassian by DKnoll on Tuesday September 04, 2018 @07:45PM (#17913872)
You can't really blame them for the second point, that's an Apple limitation.

I use OpsGenie on Android and I have a specific sound set for the new alert notification. It will also audibly alert me at max volume regardless of my ringer volume or DND setting.

I do agree about the multiple source numbers of SMS alerts but they're hardly the only person who does this.

Can't say I have had many issues with their UI. It's fairly straightforward. The only annoyance for me is ack'ing or closing a number of alerts at once and getting a bit of lag.

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