OpsGenie is joining Atlassian

Re:OpsGenie is joining Atlassian by nasalgoat on Tuesday September 04, 2018 @06:04PM (#17913245)

I do wish OpsGenie would use Twilio or someone for SMS messaging so I don't get messages from 20 different phone numbers. Makes it very hard to set a custom alert tone.

Also, iOS doesn't allow you to set a custom per-app alert sound, so I can't set one there that will wake me up when stuff is broken.

Also the UI on their app is marginal at best - multiple taps, no back tracking, etc.

[ Parent | on HN ]

Re:OpsGenie is joining Atlassian by DKnoll on Tuesday September 04, 2018 @07:45PM (#17913872)

You can't really blame them for the second point, that's an Apple limitation.

I use OpsGenie on Android and I have a specific sound set for the new alert notification. It will also audibly alert me at max volume regardless of my ringer volume or DND setting.

I do agree about the multiple source numbers of SMS alerts but they're hardly the only person who does this.

Can't say I have had many issues with their UI. It's fairly straightforward. The only annoyance for me is ack'ing or closing a number of alerts at once and getting a bit of lag.

[ Parent | on HN ]