Re:TSB boss Paul Pester to step down after IT fiasco
by hssys on Tuesday September 04, 2018 @06:14AM
(#17907925)
I've got a Monzo account, which I'm a big fan of. However, Monzo have definitely had more outages and planned maintenance than the other online banking service I use, which is provided by a different UK bank. I'd consider that a reason not to make the jump.
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Re:TSB boss Paul Pester to step down after IT fiasco
by Sholmesy on Tuesday September 04, 2018 @06:16AM
(#17907939)
This was true before they launched their own payment processing.
They often had outages in late 2017 and earlier due to 3rd party reliability.
I haven't had an outage since the current accounts have been released.
No affiliation; just a user since Beta.
Re:TSB boss Paul Pester to step down after IT fiasco
by davb on Tuesday September 04, 2018 @06:40AM
(#17908017)
I've been a user since the beta too, and while they do have less outages than when they used a third party payment platform, they certainly still have more outages than my other UK bank.
Re:TSB boss Paul Pester to step down after IT fiasco
by easytiger on Tuesday September 04, 2018 @08:36AM
(#17908574)
I assume you don't count planned outages also?
Re:TSB boss Paul Pester to step down after IT fiasco
by kennydude on Tuesday September 04, 2018 @07:50AM
(#17908327)
Other banks and stuff have outages. Monzo just bothers to tell you about issues.
Also the longest outage I remember was when the third party card processor's server broke and it took them a few days to rebuilt it (which is pretty unnaceptable in this day and age)