Re:TSB boss Paul Pester to step down after IT fiasco
by easytiger on Tuesday September 04, 2018 @07:19AM
(#17908179)
Revolut and Monzo have way more outages but are small enough to not draw the ire of regulators. You are living in a fantasy land if you think they operate with less risk than a major bank
Re:TSB boss Paul Pester to step down after IT fiasco
by aembleton on Tuesday September 04, 2018 @10:33AM
(#17909290)
When did Monzo last have an outage? I get them with Curve and Starling, but they use GPS for their payment processing. Monzo have built their own from the ground up.
Re:TSB boss Paul Pester to step down after IT fiasco
by hssys on Tuesday September 04, 2018 @06:14AM
(#17907925)
I've got a Monzo account, which I'm a big fan of. However, Monzo have definitely had more outages and planned maintenance than the other online banking service I use, which is provided by a different UK bank. I'd consider that a reason not to make the jump.
Re:TSB boss Paul Pester to step down after IT fiasco
by Sholmesy on Tuesday September 04, 2018 @06:16AM
(#17907939)
This was true before they launched their own payment processing.
They often had outages in late 2017 and earlier due to 3rd party reliability.
I haven't had an outage since the current accounts have been released.
No affiliation; just a user since Beta.
Re:TSB boss Paul Pester to step down after IT fiasco
by davb on Tuesday September 04, 2018 @06:40AM
(#17908017)
I've been a user since the beta too, and while they do have less outages than when they used a third party payment platform, they certainly still have more outages than my other UK bank.
Re:TSB boss Paul Pester to step down after IT fiasco
by easytiger on Tuesday September 04, 2018 @08:36AM
(#17908574)
I assume you don't count planned outages also?
Re:TSB boss Paul Pester to step down after IT fiasco
by kennydude on Tuesday September 04, 2018 @07:50AM
(#17908327)
Other banks and stuff have outages. Monzo just bothers to tell you about issues.
Also the longest outage I remember was when the third party card processor's server broke and it took them a few days to rebuilt it (which is pretty unnaceptable in this day and age)
No reason not to switch really (unless you really, really need to deposit cash)