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A comment on Should I take a Help Desk Job?. Parent comment

Re:Should I take a Help Desk Job? by isitpossible on Monday October 11, 2010 @11:59PM (#1782265)
Unfortunately, it's each way.
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Re:Should I take a Help Desk Job? by CyberFonic on Tuesday October 12, 2010 @12:15AM (#1782286)
Nah! That's way too much of your life wasted.

As for the main question. If you plan to be programming or building systems, then 6-12 months on the help-desk will make you so much more aware of the sorts of things that are show stoppers for average users. In my experience technical staff with help-desk experience make better usability decisions.

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