News for hackers. Stuff that matters.

A comment on Should I take a Help Desk Job?.

Re:Should I take a Help Desk Job? by naner on Monday October 11, 2010 @11:36PM (#1782227)
A 2 hour commute? Each way or total? Unless you are hard up for cash or this is the most amazing opportunity ever, this is a waste of your time. Find something closer.
[ Parent | on HN ]
Re:Should I take a Help Desk Job? by isitpossible on Monday October 11, 2010 @11:59PM (#1782265)
Unfortunately, it's each way.
[ Parent | on HN ]
Re:Should I take a Help Desk Job? by CyberFonic on Tuesday October 12, 2010 @12:15AM (#1782286)
Nah! That's way too much of your life wasted.

As for the main question. If you plan to be programming or building systems, then 6-12 months on the help-desk will make you so much more aware of the sorts of things that are show stoppers for average users. In my experience technical staff with help-desk experience make better usability decisions.

[ Parent | on HN ]