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Re:Verizon throttled fire department’s “unlimited” data duri... by mirimir on Tuesday August 21, 2018 @08:12PM (#17815024)
Sure, sure. But you're missing the point. When there's a major wildfire, and people's lives and property are at risk, it was incredibly stupid of Verizon to hamper public safety efforts. Maybe they were legally within their rights. And maybe the fire department screwed up. But if nothing else, it's horrible PR. And if people died because of it, I would expect criminal charges to be filed.

Edit: Verizon should have immediately restored full service, given the fire emergency. And waited to settle account status. What's the point of putting lives and property damage at risk over $50 or whatever?

Edit: And that does seem to be Verizon policy. It's apparently just that they screwed up here. From another article:

> Regardless of the plan emergency responders choose, we have a practice to remove data speed restrictions when contacted in emergency situations. We have done that many times, including for emergency personnel responding to these tragic fires. In this situation, we should have lifted the speed restriction when our customer reached out to us. This was a customer support mistake. We are reviewing the situation and will fix any issues going forward.

https://bgr.com/2018/08/21/verizon-unlimited-throttling-fire...

Re:Verizon throttled fire department’s “unlimited” data duri... by dredmorbius on Tuesday August 21, 2018 @10:40PM (#17815837)
My experience with multiple telcos (Verizon, and others) leads me to believe they simply have very little operational control. Get their processes inmotion and find a competent local tech, and they'll sort it out. But try to get one department talking to another and it's a complete clusterfrob. Size, complexity, undertraining, lack of incentives, and distributed authority, and an under-empowered front-line CSR bureau.
Re:Verizon throttled fire department’s “unlimited” data duri... by DINKDINK on Tuesday August 21, 2018 @09:41PM (#17815553)
>if people died because of it, I would expect criminal charges to be filed

I have a contract to rent you X fire trucks. I have other contracts with other people to rent Y fire trucks to them. There's a fire and X fire trucks are being used to save people in X+1 fires. That last person dies because you didn't rent X+1 fire trucks. I could have given you an additional fire truck in the allotment of Y. Morally you can make the case that I ought to give you one more fire truck but how have you made the case that legally I should give you a non contracted fire truck?

Destroying the truck renter's property rights by the state forcing me to give you my property (that +1 fire truck) but in the long run it results in under allocation of goods and theft-premium being added as a cost.

Re:Verizon throttled fire department’s “unlimited” data duri... by shakna on Tuesday August 21, 2018 @10:06PM (#17815679)
> Morally you can make the case that I ought to give you one more fire truck but how have you made the case that legally I should give you a non contracted fire truck?

At least in my country, legally speaking there is a case that you should send one of Y's trucks to X, as there is a risk of life.

Various towns requisition each others trucks, operators, and more during the bushfire season. And that requisition may just be a phone call with someone yelling that they need more help at the other end. And that's legally enforceable.

Re:Verizon throttled fire department’s “unlimited” data duri... by haspoken on Wednesday August 22, 2018 @09:26AM (#17818508)
This leads to X questioning why they need any trucks at all, since they can always demand trucks from Y.
Re:Verizon throttled fire department’s “unlimited” data duri... by admax88q on Wednesday August 22, 2018 @03:51PM (#17821532)
No it doesn't.

Maybe in the little thought experiment you're trying to conduct it does, but not in the real world. There are plenty of other variables at play.

X knows that if they need trucks and Ys are in use, then people die and they'll get blamed. They know that local trucks will respond faster so fewer people die.

In one off emergency situations in the real world, people actually help each other. We're not just a bunch of ideal game theory pieces in some amaeteur economist thought experiment.

Re:Verizon throttled fire department’s “unlimited” data duri... by teddyfrozevelt on Wednesday August 22, 2018 @02:20AM (#17816739)
If you offer unlimited fire trucks, but then limit the fire department to getting 1 fire truck a day, it's not really even close to unlimited is it?
Re:Verizon throttled fire department’s “unlimited” data duri... by cbzoiav on Wednesday August 22, 2018 @04:10AM (#17817151)
If you offer unlimited fire trucks for $X per month then if someone only pay for one month in theory during that period they should have unlimited trucks. They don't...
Re:Verizon throttled fire department’s “unlimited” data duri... by dingaling on Wednesday August 22, 2018 @03:24AM (#17816985)
Given infinite time they could obtain infinite fire trucks, so where's the limit? There is none.
Re:Verizon throttled fire department’s “unlimited” data duri... by admax88q on Tuesday August 21, 2018 @11:21PM (#17816024)
Oh no! I wouldn't want under allocation of goods to happen, better let people die instead.
Re:Verizon throttled fire department’s “unlimited” data duri... by arcticbull on Wednesday August 22, 2018 @04:04AM (#17817134)
See this is why we can't have nice things in America like socialized medicine.
Re:Verizon throttled fire department’s “unlimited” data duri... by mirimir on Tuesday August 21, 2018 @10:21PM (#17815762)
When people are dying, focusing on property rights is just plain evil.
Re:Verizon throttled fire department’s “unlimited” data duri... by a_t48 on Wednesday August 22, 2018 @12:31AM (#17816316)
I mean...take the good will you earned for that X+1 truck, renegotiate the contract.