Especially if the problems are known problems. If a specific step needs a person or 2 to fix a problem on 90% of cars, but afterwords it works 100% of the time, what's the issue? Changing that step to fix that problem might introduce other issues, or cause problems with the supply chain, or could possibly just not work.
Hiring a few extra people to fix the problem that you know about in order to keep moving forward not only gives you the time to really design and think about a "proper" solution, but also keeps the money flowing in.
Not making the mistake in the first place isn't possible at this point... Your options here are "stop everything and fix it at the source, burning piles of cash every second it's down" or "hire some workers to spend 37 minutes per car to fix these known issue while you work on solving them at the root".
And going with option 1 seems like a fast track to bankruptcy.
Who cares if it takes an extra 37 minutes per car, if they can maintain the same throughput, it won't matter a single bit (except possibly someone having to wait an extra 37 minutes to get their car...)
The extra time spent on manufacturing has as much to do with margins as the delivery truck getting stuck in traffic does. As long as it's not holding anything up, then there isn't an issue.
And it sounds to me like this is a temporary solutions while they fix the root cause, which seems like a really goddamn good idea vs just shutting the whole operation down and giving up.
If you need say 100 million in hardware and 1,000$ in manpower to build a car then spending an extra 100$ in manpower is cheap even * (5,000 * 0.14) = 70k per week. Meanwhile you might be paying 70k per hour the line's stopped.
Granted, you don't want to wait a full year to fix a production issue, but you can batch things so you are fixing several parts of the line at the same time. And if one of those batched fixes was not 100% correct but is re-workable then you can wait another few weeks for the next batch of fixes.
Conversely, if you where producing 50,000 cars per week then rework costs go up and shutting things down quickly to make a minor fix is more viable.
But regardless, if you really think a 37 minute fix is costing them enough that it means they are selling the car for a loss, then I can see why people are upset by this news, as it means that shutting down the entire plant would make more financial sense than selling at a loss.
But since we are both working from a guess of a guess of a guess, I'm fairly certain that an extra 37 minutes per car of work isn't eating over 100% of their profits, and that their choice of not stopping production over small fixable issues is a smart choice. And even if it were, i'd argue that keeping your workforce from getting other jobs because they can't get work at your company while you endlessly tinker with the production lines to try and achieve what only a few companies in existence have done before (almost 100% FPY) isn't good business sense either...
But then you want to throw in the cost of tooling changes, and now this conversation isn't against the cost of a car, but the entire cashflow of the business, which if you are curious you can lookup. They aren't turning a profit, and nobody thinks they are yet. But if people are holding them to the ability to get everything right on the very first try and the second there is an issue to shut down again, then they are going to be disappointed regardless.
It seems like you answered your own question? These are really important for a company that's trying to make money.