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Re:Very few owners of Alexa-powered devices use them for sho... by npunt on Monday August 06, 2018 @11:59PM (#17703772)
Why make a habit of buying things in this method when you're always unsure of the price, and you're often unsure of the authenticity?

The only use case that makes sense is I can see it being used for is reorders of brand-name consumables you've already vetted. But even when you trust you're getting a product actually made by Tide (or whomever), its unclear you're getting the exact match as a previous purchase - the brand may have decided to repackage it into something 6 ounces less than before. This happens a lot. Prices also tend to fluctuate quite a bit, enough that occasionally you'll get a price way outside normal range and would benefit from looking at other brands.

Lots of room for error, and voice as a channel is too narrow to deliver an efficient experience that corrects for these issues. These are fixable by Amazon, but judging by what little policing there is on the authenticity of items, I doubt it'll happen anytime soon.

Re:Very few owners of Alexa-powered devices use them for sho... by Pxtl on Tuesday August 07, 2018 @01:20AM (#17704043)
Not just that, but every respectably large brand other than Apple will have fragmented their product into a zillion overlapping SKUs that will mean that ordering the correct product will require a list of qualifiers comparable to an elaborate Starbucks order.

Alexa, I want the tide high-efficiency unscented cold-water large box of detergent please.

Re:Very few owners of Alexa-powered devices use them for sho... by vm on Tuesday August 07, 2018 @02:21AM (#17704233)
I was skeptical about buying through Alexa until I finally tried it. I found out that I value convenience more than detailed selection, at least for reorders and staple products (kitchen and bathroom soaps, etc).
Re:Very few owners of Alexa-powered devices use them for sho... by heavenlyblue on Tuesday August 07, 2018 @07:48AM (#17705594)
Or you could just buy 3 soaps every once a year and you wouldn’t need to speak to Alexa at all.
Re:Very few owners of Alexa-powered devices use them for sho... by AnIdiotOnTheNet on Tuesday August 07, 2018 @01:57PM (#17708908)
Quiet you. If we don't constantly overengineer solutions to simple problems a lot of our industry will be out of a job.
Re:Very few owners of Alexa-powered devices use them for sho... by VLM on Tuesday August 07, 2018 @09:21AM (#17706297)
You have subscribe and save and amazon dash buttons as non-voice alternatives.

I've never had the slightest problem with my dash button WRT counterfeit and SKU foolishness... push button next to empty kitchen trash bag box, receive kitchen trash bags tomorrow, it really is that simple.

Re:Very few owners of Alexa-powered devices use them for sho... by Symbiote on Tuesday August 07, 2018 @10:17AM (#17706811)
Frankly, I'm disgusted.

I couldn't be part of the electronic, energy, packaging and transport waste that this approach contributes to.

If I run out of trash bags, I buy more next time I'm at the supermarket. If I'm likely to forget to do that, I'll leave the empty box somewhere visible until I do remember, or if it's urgent write a note on a scrap of paper.

"Alexa, next time I'm at the supermarket, remind me I need trash bags" would be far more reasonable.

Re:Very few owners of Alexa-powered devices use them for sho... by WorldMaker on Tuesday August 07, 2018 @02:11PM (#17709046)
"Cortana, next time I'm at Kroger, remind me to get trash bags" is something I use all the time still. It really is the best approach, and something I don't think Cortana gets enough credit for, as one of the key "personal assistant" workflows that they made sure they got right.
Re:Very few owners of Alexa-powered devices use them for sho... by VLM on Wednesday August 08, 2018 @11:15AM (#17716601)
Notification spam on my phone makes that unusable. In between google asking my review of a gas station and some mobile phone game bugging me for not playing enough and a notification about an email that I handled on a desktop six hours ago and a missed call from a suspected spam number there might or might not be an important shopping list notification but I'll never see it buried in the reflexive clearing of spam notifications. And I have it relatively easy...
Re:Very few owners of Alexa-powered devices use them for sho... by dvfjsdhgfv on Wednesday August 08, 2018 @11:47AM (#17716880)
One of the first things to do is to switch off and actively refuse all notifications unless you find one that is really very, very useful to you. It makes no sense to leave the defaults.
Re:Very few owners of Alexa-powered devices use them for sho... by WorldMaker on Wednesday August 08, 2018 @12:38PM (#17717304)
There are entire apps that I've found alternatives for simply because I didn't like their notifications. I'm also very quick to deprioritize and/or block notifications for apps that don't need notifications. Notification management is a real concern.

I still think that the Windows Live Tile approach to notifications that don't need immediate attention is still one of the best, and wish Android and iOS would both offer something much more similar to that as a good option to help clean up the notification world.

Re:Very few owners of Alexa-powered devices use them for sho... by mcbits on Wednesday August 08, 2018 @07:04AM (#17714808)
The composition of waste is probably different between online and brick-and-mortar stores, but the total waste is probably similar given that the total costs are similar.
Re:Very few owners of Alexa-powered devices use them for sho... by bhandziuk on Tuesday August 07, 2018 @09:49AM (#17706516)
What happen's when your kid presses the button 20 times?
Re:Very few owners of Alexa-powered devices use them for sho... by jhall1468 on Tuesday August 07, 2018 @09:57AM (#17706599)
They won't send you 20. And stop putting little buttons where your kids can press them. Of course they want to.
Re:Very few owners of Alexa-powered devices use them for sho... by sp332 on Tuesday August 07, 2018 @10:18AM (#17706817)
They won't send you another one until the first one has arrived. Also you get notifications and the option to cancel each one when the order is made.
Re:Very few owners of Alexa-powered devices use them for sho... by wybiral on Tuesday August 07, 2018 @10:45AM (#17707083)
For all those times I'm in my house without my phone or laptop to order something?
Re:Very few owners of Alexa-powered devices use them for sho... by leereeves on Tuesday August 07, 2018 @08:16AM (#17705776)
Is it possible to turn off third-party sellers?

I'd be afraid of getting a counterfeit, and possibly dangerous or poisonous, product blindly ordering from Amazon third-party sellers.

Re:Very few owners of Alexa-powered devices use them for sho... by mikeash on Tuesday August 07, 2018 @08:39AM (#17705932)
Avoiding third-party sellers doesn’t mean you’ll avoid counterfeits, alas. Amazon mixes stock, so even if you buy directly from Amazon, you could just as easily end up with an item from a third-party seller claiming to sell the same thing.
Re:Very few owners of Alexa-powered devices use them for sho... by thomasfedb on Tuesday August 07, 2018 @05:34AM (#17705007)
Is it smart enough to know that "buy more soap" means to get the same soap you bought before?
Re:Very few owners of Alexa-powered devices use them for sho... by skywhopper on Tuesday August 07, 2018 @10:33AM (#17706974)
Yes, this effect has prevented me from even being able to use the product subscription services Amazon has tried to launch. I might get one or two periodic shipments but then I'd hear "Oops, that product is discontinued." Turns out it's still around, just in slightly different packaging, or with a new brand tweak. In the end the uncertainty and reliability and hassle are all far worse than just remembering to buy myself more shave gel and toothpaste at the store when I start to run low.

But given how hard it is to even find just standardized products on Amazon at a reasonable price and with Prime shipping from a reliable seller, etc, etc, when I can _see_ what's going on, I personally would never trust Alexa to do the selection for me.

Re:Very few owners of Alexa-powered devices use them for sho... by scrumbledober on Tuesday August 07, 2018 @11:03AM (#17707235)
In another situation, I had a subscription for one product that was $32 when I started subscribing and I just cancelled it after noticing that the price has risen to over $50
Re:Very few owners of Alexa-powered devices use them for sho... by natecavanaugh on Tuesday August 07, 2018 @01:37AM (#17704109)
I agree that voice is very narrow, but it's also quite expressible when there's a person to call someone and ask then grab something from the store for you. But even that, at the best experience we know, with actual humans on both sides, is so fraut with error, that it's hard to imagine a computer so self organized and intelligent with perfect clarity listening, then be able navigate sets of known preferences and purchasing hueristic understanding, that it just doesn't seem worth the time to invest. I guess I can imagine it, but error rate would have to be an order of magnitude lower than just calling someone ourselves, I don't see it likely for more than minor purchases.
Re:Very few owners of Alexa-powered devices use them for sho... by TeMPOraL on Tuesday August 07, 2018 @03:12AM (#17704425)
> I agree that voice is very narrow, but it's also quite expressible when there's a person to call someone and ask then grab something from the store for you.

Don't get me started...

For some reason, most normal people can't express their preferences - and they absolutely have them, which they'll be very happy to shout at you about when you come back with the wrong product. I've learned the hard way that when someone asks me to buy e.g. milk, I need to ask about brand, size, fat percentage, UHT or no, and which other brands/sizes/percentages are acceptable if the preferred one is not available - and I need to ask those questions before leaving.

Or maybe it's just me who wasn't born with mind-reading capability...

(And no, buying the "usual one" is not a good strategy, because there are good chances that they need a different one just this once, and yes, I was supposed to guess that myself.)

Re:Very few owners of Alexa-powered devices use them for sho... by RHSeeger on Tuesday August 07, 2018 @09:55AM (#17706577)
My wife has been made aware that she must write exactly what she wants on the shopping list (I do the shopping); I get what is on the list. If what she wrote is incorrect, so too will be what I buy. If there's ambiguity, I call her. I find food shopping to be very high stress (because half the things I buy involve me asking myself if it's the right thing, what I might be reading incorrectly, etc). If the shopping list is particularly odd (she's trying a new recipe and needs lots of unusual, specific ingredients), I make her do that trip.
Re:Very few owners of Alexa-powered devices use them for sho... by philbarr on Tuesday August 07, 2018 @04:31AM (#17704740)
The trick to this is, just be exceptionally bad at it. My wife doesn't ask me for things anymore after I did the shopping and came back with almost nothing on the list, but with things I thought were probably reasonable replacements.

"What do you mean, creme fraiche isn't double cream? It's close isn't it? It's dairy, right?"

Re:Very few owners of Alexa-powered devices use them for sho... by mpjme on Tuesday August 07, 2018 @06:19AM (#17705196)
People who think this way in about their relationships (and I used to be one of them) should try to apply the same thinking to an workplace situation in order to see how messed up it is. You're effectively the person at a workplace that is dodging all the unpleasant work and everyone else have to pick up the slack.
Re:Very few owners of Alexa-powered devices use them for sho... by philbarr on Tuesday August 07, 2018 @06:47AM (#17705317)
a) I don't apply this philosophy to my entire life.

b) It was mostly a joke - but I do happen to be exceptionally bad at this. I get frustrated about half an hour in and panic. I do other chores instead.

Re:Very few owners of Alexa-powered devices use them for sho... by TeMPOraL on Tuesday August 07, 2018 @06:44AM (#17705305)
In this case, it's not dodging all unpleasant work, just the tasks for which normals are spectacularly bad at specifying what they want, while simultaneously being very sensitive to the correctness of the result. Personally, I always do my best to teach the other party how to communicate clearly, but I guess letting other people deal with that is a valid strategy too.
Re:Very few owners of Alexa-powered devices use them for sho... by mikeash on Tuesday August 07, 2018 @08:37AM (#17705915)
A better trick is to not put up with nonsense. Do the best you can and if the result isn’t to her liking, point out that it’s her responsibility to communicate all of their needs in that situation.

I don’t understand why so many men treat their wives like some sort of untamed beast, to be trained and placated and feared in equal measure. She’s a person, treat her like one.

Re:Very few owners of Alexa-powered devices use them for sho... by philbarr on Tuesday August 07, 2018 @09:59AM (#17706619)
What? In what way did you manage to infer that I treat her like some kind of untamed beast? What a completely ridiculous and unnecessary personal attack.
Re:Very few owners of Alexa-powered devices use them for sho... by croisillon on Tuesday August 07, 2018 @04:57AM (#17704860)
"The trick" to not do any household chores anymore?
Re:Very few owners of Alexa-powered devices use them for sho... by spacehome on Tuesday August 07, 2018 @05:32AM (#17704998)
Wives hate this one simple trick!
Re:Very few owners of Alexa-powered devices use them for sho... by natecavanaugh on Tuesday August 07, 2018 @06:58PM (#17711682)
That's called "marriage", my friend ;)
Re:Very few owners of Alexa-powered devices use them for sho... by zaidf on Tuesday August 07, 2018 @12:11PM (#17707897)
Why make a habit of buying things in this method when...you're often unsure of the authenticity?

That sounds like the argument Internet bears made about online shopping during its early days.

Re:Very few owners of Alexa-powered devices use them for sho... by duiker101 on Tuesday August 07, 2018 @03:48AM (#17704571)
I've never used Alexa, but can you not maybe express your preference beforehand and then just use that shortcut? Or even "buy the last detergent I bought"?
Re:Very few owners of Alexa-powered devices use them for sho... by sbinthree on Tuesday August 07, 2018 @12:34PM (#17708148)
Yes, my echo is purely a voice activated Spotify speaker. Works great for this though, and worth the price.