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Re:Facebook’s New Message to WhatsApp: Make Money by enraged_camel on Thursday August 02, 2018 @08:16PM (#17676500)
The best use of an engineer’s time is whatever makes the company the most money. If talking to customers C-level people is a weekly requirement for that, then that is what the engineer needs to do.
Re:Facebook’s New Message to WhatsApp: Make Money by fooker on Friday August 03, 2018 @03:13AM (#17677823)
That's true if the company and the engineers exist in vacuum.

Very often, the engineer would get frustrated with this and look for work which is more interesting. That way, the company will be, increasingly, left with engineers who are there because they have no alternative.