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A comment on How we spent $30k in Firebase in less than 72 hours. Parent comment

Re:How we spent $30k in Firebase in less than 72 hours by cheeze on Thursday August 02, 2018 @12:03AM (#17669161)
This is exactly why I can't trust Google services though. The services are rock solid, but far far too often do I see folks who have to reach out to a dev on Twitter or their friend at Google to get a simple billing error resolved correctly.

Its a problem with most cloud providers, but Google seems to be notorious for it.

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Re:How we spent $30k in Firebase in less than 72 hours by deadbunny on Thursday August 02, 2018 @07:50AM (#17670746)
In my experience none of those folks are paying for support.
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Re:How we spent $30k in Firebase in less than 72 hours by welanes on Thursday August 02, 2018 @04:07AM (#17669950)
From my experience Firebase are different. They're now a part of Google but support has been excellent anytime I needed it - both before and after they were acquired.
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Re:How we spent $30k in Firebase in less than 72 hours by Humdeee on Thursday August 02, 2018 @08:54AM (#17671029)
It's quite the phenomenon. Reaching out via social media to garner a company's attention when all other avenues have been exhausted... what a world we live in.

"Company ignoring you? Send out a tweet, that'll work!"

And it blows my mind that it actually does. It's very sad.

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