I disagree (but I never downvote). Leaving out technical detail, translating everything into end user friendly but meaningless phraseology is the worst thing you can do. Microsoft has done that in all its consumer products and it's infuriating because users have no way of asking someone more knowledgable for help.

I think end users have a problem if the one thing they need to know is expressed in a way they cannot understand. What they need to know is when the site is going to be up again and what the likelihood of it happening again is. Once they know that, I don't think they have a problem with added technical detail that's not meant for everyone.