Because there is a dramatic reduction in costs from going completely cashless. You don't have to pay for security for cash-on-hand. You don't have to pay for an armored car to transport cash to a bank. If you don't want to pay for an armored car, you don't have to pay (and trust) an employee to do it for you, else paying with your time by doing it yourself. You can serve more customers in less time because you no longer have to make change with each transaction, and you no longer have the cognitive load of ensuring that the bank gives you enough change and in the correct amount on each bank trip so that you can make change for your customers. Because you don't need to trust your employees with cash anymore, you have reduced the risk associated with the hiring of an individual employee, which makes it easier to hire ex-convicts - and in many areas, that (unfortunately) makes it dramatically easier to hire people, period.
Sure, these costs are balanced out by the formal costs associated with card processing fees and no longer being able to partially hide income from the taxman. But the flip side is the improvement in trust between management and labor, which overall ought to make cashless businesses better workplaces.
I was recently in a cashless place that suddenly lost internet access as the cashier(?) was ringing up my food. With no way to charge me I was given my lunch for free and everyone in the line behind me was forced to wait.
This is a gross exaggeration.
> I have to stop, wait, find my wallet
Because you just cram bills in your pocket. No. You'll have to get your wallet regardless. And your wallet hold more than just your credit cards, it holds your license and any other bits you'll need when out and about. Don't act like the wallet exists solely to facilitate credit cards.
> make sure it has a card with a balance on it
This is entirely a different problem. And one that is on you. This is something I don't think about. If you are juggling that many cards, especially ones where you've reached the limit or don't have funds in the account to cover an expense you plan on, that just sounds like poor money management. Your option in a cash-based society would be simple starvation.
> make the card isn't damaged (demagnetized, scuffed chip contacts, curled up in the heat of the clothes drier)
Are you that careless? Also, cash can be damaged by washing machines and such as well. I've never really had to worry about whether or not my card is damaged.
> know what that balance is
Probably the only salient point in that entire block of nonsense. You'd need to kind of remember your balance if you use it daily. But then again, when I was poor, that number was always in my head. And it's not like it would be much different than a checkbook if you wanted to keep track.
> and if I don't have this singleton plastic token that I cannot easily replace or trade, I can't go to certain places?
And? There are all sorts of tokens that restrict your ability to go places that you aren't complaining about.
> food service normally loves cash, because they can report it differently. Tips are quasi-off-the-books
Aka, fraud.
Another thing is I can give $20 to a reasonably responsible child and ask them to fetch me a burrito. It's not a good idea to do that with a credit or debit card; I would have authorized them, but if challenged they may not be able to complete the transaction and may have trouble bringing my card back.
I pay cash for everything but gas, except online purchases. I've been operating this way for most of life.
Treating people as if they're degenerates or below intellectually average for not using plastic (or staying away from Facebook) is uncalled for.
I don't think there's anything wrong with choosing not to use plastic and I didn't say there was.
That's who he's "treating... as if they're degenerates or below intellectually average", people who think "bringing a wallet" is this massive undertaking that requires a paragraph to describe.
I have to stop, wait, find my wallet, make sure it has a card with a balance on it, know what that balance is, make sure the card isn't damaged (demagnetized, scuffed chip contacts, curled up in the heat of the clothes drier), and if I don't have this singleton plastic token that I cannot easily replace or trade, I can't go to certain places?
Just because your cash register is an iPad, doesn't mean you can't handle real money too. What's really going on? Why would a restaurant prefer anything over cash? In my experience, food service normally loves cash, because they can report it differently. Tips are quasi-off-the-books, within a certain margin. So there must be some kind of motive to hook into a payment provider.
If farmers markets, bake sales and lemonade stands can handle a simple cash box, any restaurant certainly can.
But really, we know Dos Toros is a franchise with more than just an iPad for a register, so for sure they're doing something with customer data behind the scenes. Although how much is that worth to a burrito joint? Perhaps it's free payment processing in exchange for exclusive cashless operations plus a data agreement.