SRE Fundamentals: SLIs, SLAs and SLOs

Re:SRE Fundamentals: SLIs, SLAs and SLOs by closeparen on Thursday July 19, 2018 @01:19PM (#17568482)

I have to disagree. The typical and intuitive ways of reasoning about outages and outage risk - screaming at the engineers until they fix it, desperately passing the buck, finding someone to fire in the aftermath - are not a good fit for any context. Every company can benefit from a more principled mental model of system reliability.

[ Parent | on HN ]

Re:SRE Fundamentals: SLIs, SLAs and SLOs by bpchaps on Thursday July 19, 2018 @01:23PM (#17568514)

If your company's management doesn't even know what an SRE is, then you're stuck in the same exact place, where the SREs are the one being screamed at instead. Some companies just rename "devops" to "SRE".

[ Parent | on HN ]

Re:SRE Fundamentals: SLIs, SLAs and SLOs by Rapzid on Thursday July 19, 2018 @01:29PM (#17568577)

I think the renaming is fine as long as it also comes with the responsibility of driving the tracking and improving of site reliability :)

[ Parent | on HN ]

Re:SRE Fundamentals: SLIs, SLAs and SLOs by bpchaps on Thursday July 19, 2018 @01:38PM (#17568664)

I just renamed my microwave to "refrigerator", but all of my food caught on fire and started leaking operational debt! :(

[ Parent | on HN ]