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A comment on Best Buy Is Thriving in the Age of Amazon. Parent comment

Re:Best Buy Is Thriving in the Age of Amazon by PuffinBlue on Thursday July 19, 2018 @10:57AM (#17566877)
It's more a ratio thing I think. If you buy a lot you can return a lot and still have a low return ratio. Plus it makes a difference if you buy and return only vs buy, return and get a different or replacement product.
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Re:Best Buy Is Thriving in the Age of Amazon by jurassic on Thursday July 19, 2018 @11:06AM (#17566976)
Given my rate of book damage, I also have low confidence that the replacement item would arrive in good condition so exchange seems like a waste if time. I want to buy things and have them show up undamaged. Is it so much to ask?
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