Re:Best Buy Is Thriving in the Age of Amazon
by ohitsdom on Thursday July 19, 2018 @10:54AM
(#17566852)
Fire customers? I've never heard of that. My household is a heavy Prime user, and we make returns pretty frequently (few times a month). We've never had any issue.
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Re:Best Buy Is Thriving in the Age of Amazon
by PuffinBlue on Thursday July 19, 2018 @10:57AM
(#17566877)
It's more a ratio thing I think. If you buy a lot you can return a lot and still have a low return ratio. Plus it makes a difference if you buy and return only vs buy, return and get a different or replacement product.
Re:Best Buy Is Thriving in the Age of Amazon
by jurassic on Thursday July 19, 2018 @11:06AM
(#17566976)
Given my rate of book damage, I also have low confidence that the replacement item would arrive in good condition so exchange seems like a waste if time. I want to buy things and have them show up undamaged. Is it so much to ask?
Re:Best Buy Is Thriving in the Age of Amazon
by toopsss on Thursday July 19, 2018 @12:43PM
(#17568057)
I’ll be the last to defend amazon but there are people that abuse the lax return policy (there are plenty of guides on the web of how best to do this) and it is unsurprising that amazon will address it.
Not that I feel sorry for them in anyway. Their stock mixing is basically fraud. The only thing that is more maddening are the corporate submissive boneheads that rise to the defense of the prime service whenever someone has a legitimate complaint.
Re:Best Buy Is Thriving in the Age of Amazon
by kop316 on Thursday July 19, 2018 @10:59AM
(#17566896)
Here you go:
http://fortune.com/2018/05/22/amazon-customer-ban-returns/
It is reporting based on: https://www.wsj.com/articles/banned-from-amazon-the-shoppers...
But that is behind a paywall.