Re:The real reason "Wesabe lost" (to Mint)
by blasdel on Sunday October 03, 2010 @03:08PM
(#1753359)
I stopped logging into Mint for exactly this reason — the auto-labeling it does is abysmal, and the UI for correcting it is even worse.
I have no idea what people are talking about when they fawn over Mint's user experience.
Re:The real reason "Wesabe lost" (to Mint)
by btmorex on Sunday October 03, 2010 @04:44PM
(#1753566)
They're talking about the signup process basically. Mint is a terrible product with a fantastic signup process. All those posts about how great it is are from people who signed up, looked around for 5 minutes, then never used it again.
Re:The real reason "Wesabe lost" (to Mint)
by blasdel on Sunday October 03, 2010 @06:39PM
(#1753842)
Plus almost all of the users that do stick around go for the high-end financial referrals that Mint pitches them based on their data. Cost Per Action fees for rewards cards and mortgages are through the roof for complete signups of high-value people.
Their conversion rates are terrific even when you include the vast majority of people like us that sign up and never use it again. They were making quite a lot of money when they were acquired.
I vastly, vastly prefer Wesabe's auto-labeling system to Mint's POS labeling. On Mint, any transaction from Chili Ave (a major road) gets autolabeled as Chili's, the restaurant - and so on. It makes Mint worse than useless for me. I get better info logging onto my bank's 90s era site.