Stories like this are why I avoid relying on the sharing economy when I really need something. If I'm going on a trip with my kids in tow, I don't want to be at the mercy of AirBNB where someone can flippantly screw me over with little recourse. If I want to rent a car on vacation I might try to reserve a car through Turo but I'll reserve through a traditional car rental company just to be safe.

I know I can have a bad experience with a traditional company but I also know they're not just gonna close my account and persona non grata me with no appeal. It's kinda sad that these sharing economy businesses are even more heartless than the incumbents in some ways.