Re:Digital Exile: How I Got Banned for Life from AirBnB
by tripzilch on Tuesday July 17, 2018 @09:40AM
(#17549637)
I'd expect as much--since you can't refuse service to someone for the stated reason of having the wrong skin colour or religion, you of course also can't refuse service without stating any reason at all. That rule doesn't exist just to protect consumers only from being discriminated to their face.
I'm kind of surprised that this is in the GDPR, I thought it had been part of consumer protection regulations for much longer. Maybe that was only in specific EU jurisdictions.
Arguably, that's already the case. The combined rights given in articles 15, 16 and 22 make it very difficult to legally justify a policy of banning people without explanation or appeal, especially if that process is automated. At the very least, you have the right to see any data used in that decision-making process and to have any inaccurate data corrected.
https://gdpr-info.eu/art-15-gdpr/
https://gdpr-info.eu/art-16-gdpr/
https://gdpr-info.eu/art-22-gdpr/