Re:Digital Exile: How I Got Banned for Life from AirBnB
by sehugg on Friday July 13, 2018 @11:25AM
(#17523699)
This sounds familiar -- Amazon suddenly blocked the Kindle version of my book about 8-bit arcade game programming (https://www.amazon.com/Making-8-bit-Arcade-Games-C/dp/154548...) and won't provide a path to remediation or give any further response other than "we're upholding our previous decision". Some of the author forums actually recommend emailing Jeff Bezos directly in these situations.
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Re:Digital Exile: How I Got Banned for Life from AirBnB
by technologia on Friday July 13, 2018 @11:34AM
(#17523783)
I bought a physical copy of your book as a teaching aid for some kids I help tutor, its really great!
I can't imagine why Amazon could justify blocking the Kindle version, maybe (and this is a stretch) the scanned content may have triggered some security check?
Re:Digital Exile: How I Got Banned for Life from AirBnB
by sehugg on Friday July 13, 2018 @11:38AM
(#17523838)
Thanks! I appreciate it. I don't know why, could be related to PDF formatting but it's the exact same template as my other book. Could be a trademark claim, or just some grumpy reviewers, without feedback I have no idea. So now I'm selling a downloadable PDF on Gumroad.
Re:Digital Exile: How I Got Banned for Life from AirBnB
by jjeaff on Friday July 13, 2018 @11:52AM
(#17523986)
If you will keep pestering them with an email about what you have done to correct your book (make up some stuff based on their guidelines) and send it over and over and over (waiting until they respond each time), changing it up a bit each time, you'll usually get through to an idiot that will unblock you.
Re:Digital Exile: How I Got Banned for Life from AirBnB
by technologia on Friday July 13, 2018 @01:38PM
(#17524975)
That's great, sorry that Amazon is screwing you this way. I'll direct my students to your Gumroad listing then.
Re:Digital Exile: How I Got Banned for Life from AirBnB
by russh on Friday July 13, 2018 @03:28PM
(#17525950)
I'm not familiar with Gumroad; how do I find your book?
Re:Digital Exile: How I Got Banned for Life from AirBnB
by sehugg on Friday July 13, 2018 @05:03PM
(#17526670)
There’s a link on 8bitworkshop.com to both print and PDF versions have in the upper-right corner (GET BOOKS menu)
Re:Digital Exile: How I Got Banned for Life from AirBnB
by patorjk on Friday July 13, 2018 @11:39AM
(#17523852)
A few years ago I had an issue with a large company. I guessed that the CEO's email was [email protected] and sent him a message. To my surprise he emailed me back and we exchanged a few emails. It'd be interesting if Bezos really did intervene in these types of cases. From my own data point, a CEO can care about this stuff even if the support their company provides is crap.
Re:Digital Exile: How I Got Banned for Life from AirBnB
by jjeaff on Friday July 13, 2018 @11:49AM
(#17523953)
There is no way Jeff answers his own "public" email anymore. It is a far too well known trick at this point.
I'm nobody and I get way too many solicitations as it is. I can't even imagine the volume received by the wealthiest man on Earth.
Re:Digital Exile: How I Got Banned for Life from AirBnB
by j-c-hewitt on Friday July 13, 2018 @12:25PM
(#17524326)
There is an 'executive relations team.' Too many people recommend writing to jeff@ which is a mistake because the decision of that executive relations team is usually final. So if you make a mistake in your letter, misunderstand something, or they just don't decide in your favor it actually forecloses other opportunities you might have had to get a resolution.
Re:Digital Exile: How I Got Banned for Life from AirBnB
by drewbuschhorn on Friday July 13, 2018 @12:24PM
(#17524318)
Good try, Jeff Bezos. We know it's you.