Re:California law requires businesses to let you cancel your...
by olliej on Thursday July 05, 2018 @11:53PM
(#17468718)
What right do they have to know what your disability is?
The ADA has exemptions for when it would be unsafe or unreasonable to provide accommodation, and those are the only places where anyone can discriminate against someone for whatever their condition might be (eg the vision and prescription requirements for pilots). In fact the ADA explicitly disallows asking for any general information about disabilities - an employer can only ask yes/no questions about specific criteria.
I can’t imagine what their argument for not supporting someone cancelling their subscription would be.
Fun question: if you were to say you were cancelling for medical reasons would they be opening themselves up to a lawsuit if the call center asked what it was?
The ADA has exemptions for when it would be unsafe or unreasonable to provide accommodation, and those are the only places where anyone can discriminate against someone for whatever their condition might be (eg the vision and prescription requirements for pilots). In fact the ADA explicitly disallows asking for any general information about disabilities - an employer can only ask yes/no questions about specific criteria.
I can’t imagine what their argument for not supporting someone cancelling their subscription would be.
Fun question: if you were to say you were cancelling for medical reasons would they be opening themselves up to a lawsuit if the call center asked what it was?