>Our workplace is illiterate, thus we cannot process your emails.

That excuse isn't going to fly when they get sued for not accommodating a disability. If anything, it'll cause a lawyer to pounce on the case like there's no tomorrow.

Pretty sure the grandparent comment was missing a /s

Well, if they're scammers, do you think they'll care?

This whole thread is about companies that don't support self-serve cancellation and require you to call in, so the "scammers" here would very much care considering it's companies like Comcast and the like.