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Re:Keyboard Service Program for MacBook and MacBook Pro by bangonkeyboard on Friday June 22, 2018 @07:27PM (#17378384)
The program only covers "4 years after the first retail sale of the unit." All Apple has to do is kick the can down the road until then.
Re:Keyboard Service Program for MacBook and MacBook Pro by Lio on Saturday June 23, 2018 @08:21AM (#17380933)
I had a failing MacBook Pro PSU which Apple refushed to replace because it was out of warrantee. I was told that I should instead buy a new one.

I found asking for an official Apple estimate of working lifetime was enough get them to post me a replacement with no further questions asked.

In the UK under law you can expect a reasonable working lifetime for anything you buy. Manufacturers can’t really refuse tell you what that is and refuse to replace/repair the product at the same time.

My suspicion is that Apple don’t want state upfront, your new laptop is only going to last 2 or 3 years (MTF) and then will probably go kaput because that would change the way people assess the value of new purchases.

If something is a consumable and is going to wear out you should expect that to be clearly stated.

Worth a try anyway.

Re:Keyboard Service Program for MacBook and MacBook Pro by IcePenguino on Friday June 22, 2018 @07:44PM (#17378475)
Four years seems like a reasonable amount of time to cover an issue. If it fails after that, it’s time to buy a new computer anyway.
Re:Keyboard Service Program for MacBook and MacBook Pro by sumedh on Friday June 22, 2018 @09:50PM (#17378998)
> it’s time to buy a new computer anyway.

Why if your older computer is working fine and you are happy with it?

Re:Keyboard Service Program for MacBook and MacBook Pro by steve_musk on Friday June 22, 2018 @10:32PM (#17379163)
Don’t buy a new computer then...
Re:Keyboard Service Program for MacBook and MacBook Pro by sumedh on Friday June 22, 2018 @10:38PM (#17379189)
That is my point.
Re:Keyboard Service Program for MacBook and MacBook Pro by IcePenguino on Saturday June 23, 2018 @12:50AM (#17379603)
And my point was that 4 years is completely acceptable amount of coverage. If you want to keep your computer longer, by all means, but you shouldn't expect repairs to be covered forever.
Re:Keyboard Service Program for MacBook and MacBook Pro by sumedh on Saturday June 23, 2018 @01:04AM (#17379638)
> but you shouldn't expect repairs to be covered forever.

or you could design your products so that if it breaks, its easier for the user to repair it themselves instead of advocating for throwing it in the trash and buying a new product.

Re:Keyboard Service Program for MacBook and MacBook Pro by SmellyGeekBoy on Saturday June 23, 2018 @05:08AM (#17380319)
Vote with your wallet and buy a ThinkPad?
Re:Keyboard Service Program for MacBook and MacBook Pro by DerDangDerDang on Sunday June 24, 2018 @09:19AM (#17386439)
I have a Thinkpad from work and a MagSafe MacBook at home. I wanted to love the Thinkpad so I don’t have to even entertain the possibility of being ripped off buying a new MacBook in the next couple of years. It’s a great pc laptop, better than most I’ve used. But it’s not in the same league as my old MacBook. A lot of the problem is how the hardware works under windows - it just doesn’t quite ‘click’. It feels disjointed and it’s really not enjoyable to use. I’ve only had it for a few months so it may grow on me. But the trackpad is really bad, like all other pc laptops I’ve tried. How on earth did they (Microsoft? Lenovo?) decide dragging a single finger on the trackpad could sometimes be a drag, rather than moving the pointer? Did anyone actually test it and decide it was good? Or just ‘good enough’?
Re:Keyboard Service Program for MacBook and MacBook Pro by IcePenguino on Saturday June 23, 2018 @02:15AM (#17379823)
I personally prefer they continue to design for thinness and lightness vs. easy repairability, but to each their own.
Re:Keyboard Service Program for MacBook and MacBook Pro by sumedh on Saturday June 23, 2018 @04:20AM (#17380172)
That is because you dont have to deal with all the waste that is generated with all those broken devices, some third world country has to though.
Re:Keyboard Service Program for MacBook and MacBook Pro by IcePenguino on Saturday June 23, 2018 @11:16AM (#17381637)
I believe Apple is at the forefront of manufacturing devices that are readily recyclable.

Pretty sure System 76 will sell you some ugly box that you can fix and hold on to forever.

Re:Keyboard Service Program for MacBook and MacBook Pro by tijs on Saturday June 23, 2018 @06:39AM (#17380540)
The resale value for a Mac after 4 years can easily be 50% of the original price. With this issue; not so much.
Re:Keyboard Service Program for MacBook and MacBook Pro by speedplane on Saturday June 23, 2018 @06:41AM (#17380547)
That's sad, it means that it takes 4 years for Mac's to double in quality.