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Re:Twitter ‘smytes’ customers by pvg on Friday June 22, 2018 @02:30AM (#17371863)
It's not really a good argument. It's an ok (if stultifyingly predictable) argument when it's made about free services. When you enter long-term business relationships, pay for services, sign contracts, it's quite reasonable to expect to receive what you paid for. Not a lot of useful stuff would get done or made at all if we all turned into preppers.
Re:Twitter ‘smytes’ customers by laumars on Friday June 22, 2018 @04:23AM (#17372383)
You claim it's not a good argument yet stuff like this does actually happen. Sometimes it's genuinely because a business closes up shop, sometimes it is because it is bought out. Sometimes the business is still running but they just decide to deprecate a service or API without grandfathering existing customers / offering sufficient time to update customers code or even switch to a new provider.

Granted there are more cases of when SaaS et al works than when it does not. And I do agree with you that it's no ok to shaft paid customers in this way. But that doesn't mean that it doesn't still happen. This is why I've have to consider the self-hosted verses XaaS debate myself writing Business Continuity / Disaster Recovery / et al plans.

Re:Twitter ‘smytes’ customers by pvg on Friday June 22, 2018 @04:46AM (#17372474)
Of course it happens. Bad things and unexpected things happen. It is better to be prepared for them than not, etc. But saying completely predictable and trite things whenever some unusual bad thing happens is not 'a good argument'. It's barely even an argument.
Re:Twitter ‘smytes’ customers by laumars on Friday June 22, 2018 @05:04AM (#17372554)
The argument of self-hosting vs SaaS is still a valid one regardless of how predictable you might consider it. However the argument of arguing about arguments is definitely trite. But perhaps this is a good place to end things before it gets too meta ;)