Thanks for your post and report; it made me think that my voice could actually make a difference and I just called, using the Mozilla tool! I got to speak with an actual person and in my native language. The guy seemed to know what's their stance and not to will discussing it, but he for sure mentioned taking note that they got some 6000 emails and also many phones. Anyway, I'm super happy I phoned, I talked with a real person, and the Mozilla website was super easy to use :)