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Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by jjeaff on Saturday June 16, 2018 @09:58PM (#17330537)
You may have to demand it, but I have never had to pay return shipping for a defective item on Amazon whether direct to Amazon or to a 3rd party. And I have purchased an unbelievable amount of stuff from Amazon.
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by extralego on Sunday June 17, 2018 @11:40AM (#17332808)
I expect that requires a customer service call of unpredictable length, which includes an unsavory argument. This is a disgraceful way to live in my opinion.
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by jjeaff on Tuesday June 26, 2018 @07:51PM (#17404818)
No, I have never called amazon. It's automatic. And in the rare case where the automatic option doesn't work, I use the live chat help.
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by cfadvan on Sunday June 17, 2018 @11:43AM (#17332825)
It’s literally a 10 second series of clicks on the “orders” section of your account, no call required.