I worked for a huge consulting firm that had built a lot of workflows around Lotus. I hated it at the time, but then I moved to an org using Exchange. I asked how to do something simple like send a five question survey by email, allowing editing, and combining results into a dB and was surprised Exchange didn’t have an equivalent.

The Exchange people pointed me to the SharePoint people who explained this is an entirely different license and then showed me how to do my survey. It took more development time and somehow had an even worse UI than Lotus.

So there is stuff worse than Lotus, and I think that enterprises do need some simple way for non-devs to make modules or apps or whatnot that they can integrate into workflows. Basically like Access was in the early days where normies would make databases for paper stuff.

The idea that a non-dev should hire people for simple data collection and analysis, while nice philosophically to me as a dev, is pretty crazy in the long run as it doesn’t scale.