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A comment on Chatbots were the next big thing: what happened?. Parent comment

Re:Chatbots were the next big thing: what happened? by weiming on Friday June 08, 2018 @09:16AM (#17264947)
It's doubly-painful when some of these force you to speak out digits (like an account number) instead of entering them.
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Re:Chatbots were the next big thing: what happened? by lozenge on Friday June 08, 2018 @09:29AM (#17265075)
In my experience they always accept dialled numbers.
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Re:Chatbots were the next big thing: what happened? by epistasis on Friday June 08, 2018 @10:25AM (#17265685)
Oh, if only that had been my experience, I'd probably hate these things a lot less.
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Re:Chatbots were the next big thing: what happened? by jenscow on Friday June 08, 2018 @09:27AM (#17265047)
whyyy???!

It's not as though the tones are harder to recognise!

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Re:Chatbots were the next big thing: what happened? by xenomachina on Friday June 08, 2018 @12:22PM (#17266952)
"Why don't you just tell me the name of the movie you've just selected?"

But seriously, it's the same reason so many sites won't accept a credit card number with spaces in it. Someone writing from scratch the same thing that's been written a thousand times, but only thinking about the way they would use it (or the way they were told others would use it).

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