https://www.youtube.com/watch?v=bfYJE-qCVaM
Slides https://www.defcon.org/images/defcon-21/dc-21-presentations/...
Extras https://www.youtube.com/redirect?event=video_description&v=b...
You have a highly mobile and mercenary workforce, many alternate employment opportunities with similar benefits (e.g. none), a clearly defined goal (food, on time), high frequency of repetition and a short time to failure loop (great for learning or improving), a reputation with fickle customers to maintain, and a broader taste zeitgeist one has to chase.
It's a hard as nails job, but I learned a lot about management.
Also: un- or semi-documented immigrants usually work twice as hard as Americans, for terrible wages, and are the engine of almost every kitchen. So special note and tons of respect to all the people out there sweating to prepare food & improve their and/or their children's lives.
I recently initiated a suicide intervention for a loved one.
I would like to know what would make it better. Or at least what not to do.
I am relentlessly optimistic (cancer survivor, a learned skill). I definitely feel like my efforts here ("talking someone off the ledge") had mixed results at best. Good stuff for other cancer victims. Not so good for depression, suicidal tendencies.
Sure, I took careful notes of conversations with the various care providers, professionals. But I don't feel any better equipped to handle the next flare up.
PS- RIP Anthony Bourdain. Kitchen Confidential deeply influenced me. My first exposure to his ideas, worldview was a "Trial By Fire" profile on his management style in HBR (?). I loved how he accepted everyone to work in his kitchen, so long as they didn't miss a shift. How it was his crew versus the world, every night.