You don't get it that most banks do not do that? I am unsure why you are confused about that?
Until last year you had to wait up to 3 days to do an interbank transfer but not anymore. (same bank transfer would usually clear within the day)
I have used it quite a bit since it was released and I have to say that it does the job. The only downside is that it is tied to your phone number and I am not really sure what the process is if you want to change it.
Many other countries in the world bank transfers are easy and free (within the country). I can transfer to anyone from my phone, and do all the time. No apps or special services needed.
IMHO America likes to hinge these arguments on "our system is too old, we're just too big, etc.", but when it comes down to it are just excuses to allow banks to continue fleecing their customers.
This is one reason Venmo is successful. Paying someone is easy. Receiving money is easy. No one wants to spend 5 minutes setting up a payee on their phone when they’re splitting a dinner bill.
When Apple Pay Cash came out, I was sure that it would replace Venmo, but even after all my friends updated to iOS 11 they continued to use Venmo. I’m guessing this has something to do with Apple Pay Cash not having any way to keep track of pending payments and requests, meaning your friend will probably never pay you back for lunch if the request isn’t paid as soon as it’s sent, before getting buried in history by conversation (iOS-only is another network-effect factor, but my social group is pretty much exclusively iOS).
If I go out somewhere with a bunch of friends, we just ask for separate checks.
But anyway, some restaurants don't split checks and most don't like to because it's extra work for their staff.
Paypal fails like I said because of network effects. More people in my friend group have venmo than paypal (even though paypal owns both), so when it's time to pay, venmo is the default.
Nothing is inherently wrong with paypal, it's just that nobody in my group uses it. So, just plain old network effects.
- the restaurant doesn't do separate checks for large groups - friends ordered meals with significant variance in case, and the server wasn't initially told to keep items separated - you want to split communal items in an arbitrary fashion
Basically it was the first way to send money on mobile phones that wasn't miserable or charged fees so everyone started using it. By the time PayPal owned it it was already popular.
Everyone wanted to easily send money for at least, like, 10 years before that. It was the first mainstream option and it still felt really late. (PayPal already existed but was... disliked. I think because of lots of horror stories about customer service, and maybe not having a convenient app interface, or requiring a bank account connection?)
The competitors are all equivalent now (FB, Google, whatever), but I would never embrace using a FB or Google product exclusively so Venmo feels like a 'neutral third-party option' , at least to an extent, which we can use as the 'default' payments app.
The Bank's versions (Zelle, etc) are way too coupled to banks and too big-corporation to be excited about.
If there was, say, a startup that did exactly the same thing as Venmo but wasn't affiliated with a big company (PayPal), I think everyone would happily use it. If it was, like, a B-corp or non-profit that gives proceeds to charity, I think everyone would jump ship instantly.
Basically I don't care at all about Venmo's social features, I just want to send money and prefer not to support a big corporation or give more data to FB or Google. I bet lots of people are of similar mind.