Re:Google Duplex: An AI System for Accomplishing Real World ...
by Piskvorrr on Thursday May 10, 2018 @07:27AM
(#17037939)
Well, bad news: all the (presumed) humans I've talked to on any scripted call are worse than bots: they do have empathy, but the script forbids them to use it. An out-and-out bot is free from this prison, at the very least.
I'm prejudiced against talking to bots because they're bots. They don't have empathy, whereas from voice interaction I expect a human I can relate to and desire to help and be courteous with. It's a fundamentally different type of interaction and I will be annoyed anytime that one is confused for the other.