News for hackers. Stuff that matters.
Re:How To Go From Idea To Launching With Paying Customers In... by jacquesm on Friday September 17, 2010 @11:54AM (#1701559)
I think this post is great but the period after launch is seriously underexposed in all these 'how to start-up' articles.

Typically, if you're a hands-on person with the right attitude sooner or later you'll figure this part out. Posts like this can help you ease the pain a bit but then what?

You've just launched, you have a few paying customers (but not enough to be profitable), your initial press powder has been shot. Traffic collapses to near non-existent levels and your first customers do not seem to be going out of their way to tell their friends about your product.

That's a much harder problem to solve than just to get to the launch date.

Launching something is like a marriage, the first honeymoon period with a new fledgling company.

If it works out during the 'dating' period you might end up marrying the wrong company, or it may be the right one but it will require skills and expertise that you do not have that go way beyond coding or talking to your existing circle of potential customers.

That's when the real work starts. Getting to launch is the easy bit.

Re:How To Go From Idea To Launching With Paying Customers In... by jasonlbaptiste on Friday September 17, 2010 @11:58AM (#1701573)
500% agree here. You should write something about this. (My newest crusade is to get anyone with any experience to start writing).
Re:How To Go From Idea To Launching With Paying Customers In... by percept on Friday September 17, 2010 @12:32PM (#1701727)
Yes, please: more constructive posts on HN and less argument for sport.

I can't speak for anyone else but I come to HN to be informed and inspired. There's so much potential here that is lost on pointless debates.

Aren't we all in the same boat here, trying to reach a distant goal?

Re:How To Go From Idea To Launching With Paying Customers In... by rewind on Friday September 17, 2010 @02:02PM (#1702126)
Debates are rarely pointless when all parties are willing participants.
Re:How To Go From Idea To Launching With Paying Customers In... by placer14 on Friday September 17, 2010 @12:04PM (#1701592)
Does there exist a library of the "best" startup focused articles written across the net? Kind of a Digg-fashion voting system?
Re:How To Go From Idea To Launching With Paying Customers In... by icey on Friday September 17, 2010 @02:17PM (#1702174)
http://techstartu.ps is starting to gain some traction and is significantly more focused on startups than HN is.
Re:How To Go From Idea To Launching With Paying Customers In... by jacquesm on Friday September 17, 2010 @02:21PM (#1702193)
3 comments in 24 hours ?

The articles are ok though (but quite a few got posted here as well).

But the discussion is just about non-existent. I've gotten a bit wary of HN split-offs, they tend to be very short-lived.

I don't know what the main reason for that is, possibly it is simply that HN is 'good enough' and that a splinter of it does not carry enough volume for long term sustainability.

Re:How To Go From Idea To Launching With Paying Customers In... by binomial on Friday September 17, 2010 @03:29PM (#1702505)
I agree, there aren't enough people on techstartu.ps, but there were even fewer earlier and it seems to be picking up. I'd guess that this one is here to stay, especially since it's run by DuckDuckGo founder Gabriel Weinberg.
Re:How To Go From Idea To Launching With Paying Customers In... by icey on Friday September 17, 2010 @02:26PM (#1702207)
I see your point, but the request was for "a library of the 'best' startup focused articles written across the net", not commentary on those articles.

The comments will come with time; right now there aren't many contributors, but the site has been around long enough and been updated frequently enough that I believe it will stick around. HN was kind of slow moving when it started, too (although not that slow, to be honest).

Re:How To Go From Idea To Launching With Paying Customers In... by reedlaw on Friday September 17, 2010 @12:22PM (#1701672)
You mean HN?
Re:How To Go From Idea To Launching With Paying Customers In... by wensing on Friday September 17, 2010 @12:04PM (#1701589)
With Stormpulse we "launched" with a post on Hacker News that got us a whopping 200+ visits in a single day! Then we lingered at 50-100 visits per day for over a year. Then we figured out distribution (embeddable widget) and traffic is no longer a problem (we did get a TC mention a few months after the widget launched).

So freemium really worked for us in getting through that post-launch desert plain. Aside from the cost of supporting the free users, our out-of-pocket advertising expense has been <$100 since the start of the company to present day.

Re:How To Go From Idea To Launching With Paying Customers In... by auston on Friday September 17, 2010 @12:00PM (#1701578)
I believe your POV is fairly subjective - I've run e-commerce ops with $15k+ in revenue from "month one".

It matters how much effort you are putting into marketing - SEO, Blogging, Affiliates, SEM, Display ads, PR, Retargeting, A/B Testing (& direct mail, telemarketing if they're the right fit for your product)...

Testing & optimizing these before launch is critical to gaining a steady flow of traffic & customers. If you don't do this & focus only on the "launch post" on TC/Mashable/TNW/RRW then you can easily fall flat after launch, otherwise you definitely have a fighting chance.

Re:How To Go From Idea To Launching With Paying Customers In... by andreshb on Friday September 17, 2010 @01:00PM (#1701839)
I think that e-commerce is a bit different if it deals with physical goods. $15k in revenue may or not be significant depending how much you are investing in acquiring the goods, and how expensive they are.

Making $15k in revenue from HDTVs might mean you are in trouble. Then you take into consideration costs of direct marketing, telemarketing, display ads, SEM, etc., and you may be in a really tough spot.

However, if you make $15k in the first month for a scalable software product, then you are in a good position to start growing.

I think it's not so much about the launch, but about your first 10 or 100 customers. Regardless of the TC/M!/RRW/HN posts, if you manage to get 100 or even 10 customers, you already have mitigated a lot of the risks that make companies fail: Finding someone that will pay for your product.

I think it was on a steve blank presentation that said something along the lines of:

The reason of why most companies fail, 90% of the time, is not their technology but failure to find paying customers.

Thus, if you launch AND you have paying customers, it means you must be doing something right. Launching alone does not mean anything.

Re:How To Go From Idea To Launching With Paying Customers In... by auston on Friday September 17, 2010 @01:20PM (#1701926)
Agreed.

I was talking about low cost goods, like toasters, hand vacs, etc - avg ticket of $75-150

Re:How To Go From Idea To Launching With Paying Customers In... by jacquesm on Friday September 17, 2010 @12:02PM (#1701585)
15K of revenue on your first day is absolutely amazing, what site was that?
Re:How To Go From Idea To Launching With Paying Customers In... by bond on Friday September 17, 2010 @01:08PM (#1701878)
He said:

I've run e-commerce ops with $15k+ in revenue from "month one".

Re:How To Go From Idea To Launching With Paying Customers In... by jacquesm on Friday September 17, 2010 @02:03PM (#1702130)
At first it said 'day one'.
Re:How To Go From Idea To Launching With Paying Customers In... by brlewis on Friday September 17, 2010 @10:59PM (#1703597)
Talk to your customers and find out what they like and don't like. Then figure out how to improve the product.