Re:Subscription Hell
by andrei_says_ on Monday May 07, 2018 @12:37PM
(#17014132)
My sense is you paid for the software as it is on the date of purchase.
With that you get a trial of all updates for a year. If you don’t like the trial you don’t pay and revert to the version you paid for.
Yes it's possible to think of it that way and it makes sense now! However, they should explicitly mention it in their license terms that the updates are provided on trial basis and valid for a year and those updates can be purchased as a version upgrade at the end of the year.
But that is denial of service that I legitimately paid for. Either they should provide the updates till end of subscription or refund the collected update fees pro-rata (viz. if I cancel after 9 months of purchase, 3 months of excess update fee collected should be refunded).