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A comment on Heart surgeons refuse difficult operations to avoid poor mortality ratings. Parent comment

Re:Heart surgeons refuse difficult operations to avoid poor ... by sowbug on Saturday April 21, 2018 @04:05PM (#16893146)
The version I've heard might be a corollary: if you measure it, it will improve.

The subtext is that the system won't improve; rather, something in the system will be sacrificed to improve the metric. The end result (usually quality) won't improve.

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Re:Heart surgeons refuse difficult operations to avoid poor ... by danzig13 on Saturday April 21, 2018 @04:13PM (#16893191)
At best it probably only identifies the people to replace.
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Re:Heart surgeons refuse difficult operations to avoid poor ... by sowbug on Saturday April 21, 2018 @04:24PM (#16893248)
Which is often another misguided response: https://deming.org/explore/red-bead-experiment
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Re:Heart surgeons refuse difficult operations to avoid poor ... by danzig13 on Saturday April 21, 2018 @05:00PM (#16893419)
The measure can help you identify those willing workers by how the react to it though.
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