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Re:Smugmug Acquires Flickr by audiometry on Friday April 20, 2018 @08:37PM (#16889351)
Don— I was a paying customer too. Then Flickr changed their login, forcing me to get a yahoo account, which I then lost over time. So for years now, my account, and all the photos of my 1-3yo kid are buried and locked behind the “you need (login) and pay premium access to see all your photos”. All because that stupid yahoo login integration. Unrecoverable.
Re:Smugmug Acquires Flickr by onethumb on Friday April 20, 2018 @08:39PM (#16889364)
I will move heaven and earth to solve this for you. We're moving off of Yahoo Auth as soon as we can, but can likely fix before that (which will take awhile). Raising this up the flag pole.
Re:Smugmug Acquires Flickr by bitcoinmoney on Friday April 20, 2018 @08:53PM (#16889421)
Wow. The comments are gold. We should have a best of HN with materials like this and the one on foundationdb.
Re:Smugmug Acquires Flickr by inferiorhuman on Saturday April 21, 2018 @03:59AM (#16890458)
Yeah I'm stuck in Yahoo purgatory too. I have a Flickr account pointing at a valid email address, and an existing desktop and mobile session for that Flickr account. However, I can't actually create a new session by logging in because Yahoo wants to do its 2FA thing with a defunct email address. I can't add a valid email address to the Yahoo account because I need to create a new session to do this. The defunct address itself is no longer associated with the Flickr account and Yahoo/Verizon support has formally abandoned account support.

vOv

Re:Smugmug Acquires Flickr by Mononokay on Saturday April 21, 2018 @12:45PM (#16892127)
Re:Smugmug Acquires Flickr by inferiorhuman on Monday April 23, 2018 @01:46PM (#16905668)
Perhaps. Uploads are timing out for me, it may just be time to abandon Flickr for good.
Re:Smugmug Acquires Flickr by gkoberger on Friday April 20, 2018 @09:16PM (#16889487)
Could't bring yourself to say "Oath Auth", eh?
Re:Smugmug Acquires Flickr by girvo on Friday April 20, 2018 @11:47PM (#16889886)
I’m the same. Worst part is, I’m pretty sure I know the account. But eh aside from getting access to that account, I have all those photos, so less stress there :)
Re:Smugmug Acquires Flickr by onethumb on Saturday April 21, 2018 @02:53AM (#16890299)
Let's dig in and see what we can do. See: https://news.ycombinator.com/item?id=16889578
Re:Smugmug Acquires Flickr by apiguy on Saturday April 21, 2018 @01:42AM (#16890149)
I have the exact same issue. Anything you can do to make it possible to reclaim my account after the yahoo login nonsense would be amazing.
Re:Smugmug Acquires Flickr by onethumb on Saturday April 21, 2018 @02:53AM (#16890296)
Re:Smugmug Acquires Flickr by 1024core on Friday April 20, 2018 @09:00PM (#16889442)
> We're moving off of Yahoo Auth

So what will replace it? I've been a Flickr user for more than 10 years.

Re:Smugmug Acquires Flickr by onethumb on Saturday April 21, 2018 @02:52AM (#16890291)
Already designing and architecting that. Should be great. Stay tuned.
Re:Smugmug Acquires Flickr by mc32 on Friday April 20, 2018 @09:22PM (#16889514)
Maybe they'll return the Flickr logins to users?
Re:Smugmug Acquires Flickr by happertiger on Friday April 20, 2018 @09:31PM (#16889542)
I would be very surprised if what they did wasn’t common sense. Their track record has been fantastic.
Re:Smugmug Acquires Flickr by jedahan on Saturday April 21, 2018 @12:50AM (#16890035)
same. I tried connecting with yahoo support a few times and I can even see the public photos of one of my accounts but cannot login or download the originals, and they could not reconcile my yahoo login account with my flickr account.
Re:Smugmug Acquires Flickr by onethumb on Saturday April 21, 2018 @02:54AM (#16890300)
I hope we can figure this out. See: https://news.ycombinator.com/item?id=16889578
Re:Smugmug Acquires Flickr by jayliew on Saturday April 21, 2018 @01:21PM (#16892281)
Warms my heart to see this. This is compassion for customers at its finest.
Re:Smugmug Acquires Flickr by almonroth on Friday April 20, 2018 @09:45PM (#16889578)
you can email me almonroth at flickr.com and I will try to help you.
Re:Smugmug Acquires Flickr by null_object on Saturday April 21, 2018 @12:49AM (#16890031)
I also allowed my Flickr pro-membership to lapse last month, simply because I couldn’t remember the Yahoo login that’d been forced on me a few years ago. I received a reminder to my normal email address, but when I tried to reset the login, the secondary email was apparently something different and probably another arbitrary Yahoo address that I’d never ever used, so at that point I gave up trying to give them my money. I’m hoping Flickr will get some serious love now. I echo the calls to make it image-focused and inclusive. I agree with others about getting rid of the stupid, self-appointed ‘awards’ spam, and about speeding-up the site generally. I doubt it needs all of that browser-crashing, CPU-intensive javascript.
Re:Smugmug Acquires Flickr by onethumb on Saturday April 21, 2018 @02:55AM (#16890303)
I'm excited to work on all of this, and I know the Flickr team is as well. Love to help with the login if we can. See: https://news.ycombinator.com/item?id=16889578
Re:Smugmug Acquires Flickr by bambax on Saturday April 21, 2018 @11:42AM (#16891822)
Me too! I used to be a paying customer (in 2005-2006 I think) and then when the login procedure changed to Yahoo, I could never figure out how it worked. I just stopped using it.

I never lost any image and I'm now a happy Smugmug user/customer (ha!), so I don't really care about that anymore -- but yes, the login process is important! Many users would rather change shop than put up with crazy login procedures.