And upgrading their network to Positive Train Control should be a higher priority than full trains and food. They've had several fatal crashes recently that PTC might have avoided.
It'll be really neat when its done, and its in operation on some subdivisions, its only a matter of time.
Source: Worked on PTC for BNSF.
EVA (Asia) food isn’t great, but United and Delta are still worse imo.
1. During the 6 hour wait, despite there being no news, I could walk up to the counter and say "Hey just checking again to see if there's any update?" and every single time, without fail, they were friendly, polite and apologetic for the situation.
2. When we got on board the captain got on the loud speaker and immediately apologized profusely "for our incompetence." The plane was struck by lightning, a literal "act of god" and the captain still apologized to us.
3. When we landed in Tokyo they handed us about $200 in cash to deal with taking a cab since it was much later than expected arrival.
I just can't imagine this kind of treatment from an American airline, even on international flights.
Amtrak's food was on par with Applebees, not amazing but still restaurant quality food. I don't think there's any airline that really compares since none have a full kitchen on the plane. E.g. here's amtrak's dining cars: https://www.amtrakvacations.com/content/uploads/2016/01/supe...
Then again I Was on full ride and was staying in the Balmoral or the Cally
And have Saturday and Sunday as time to prep for conference and have some me time in a cool uk seaside resort
Oh sorry for the contradicting opinion, I thought we were sharing anecdotes here.
The only disappointment is that for some reason, I can't get food served in my room on the Sunset Limited. No problems on the other routes.
It's kind of sad if Amtrak has to sacrifice freshly-prepared food for airline heat-n-eat fare. But if it means an additional passenger car can be added, I'm OK with it.
Full trains are a bigger problem than fresh food for Amtrak. (Though its biggest problem is a shortage of trains and routes.)